Apple is facing reports of a malfunction in the Face ID of the iPhone 18 Pro. The problem arises when trying to open applications protected by facial recognition.
According to Phone Arena, some users reported that the phone freezes and then restarts. The issue also affects the iPhone 18 Pro Max, according to 9to5Mac.
What is the Face ID issue on the iPhone 18 Pro
The Face ID error occurs when an application is set to unlock using facial recognition. When attempting to access, the device may freeze and then restart.
An important point is that the malfunction does not occur when using Face ID to unlock the iPhone. The issue is limited to applications protected by this biometric system.
According to Phone Arena, users of the new devices expressed their frustration with the problem during the first few days of use.
