Amazon confirmed that the global AWS outage was due to a DNS system error that affected thousands of services
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Amazon Web Services (AWS) identified the cause behind the global outage that took hundreds of digital platforms offline. The disruption, which affected banks, airlines, and apps, was due to a failure in its Domain Name System (DNS).
According to Amazon, the error caused numerous services hosted on its infrastructure to become temporarily disconnected, highlighting the enormous global dependence on its server network.
Amazon Web Services (AWS) identificó la causa detrás de la caída global
A DNS failure left millions of users without connection
AWS, Amazon's cloud computing division, provides databases and digital processing to thousands of companies worldwide. According to Mike Chapple, professor at the University of Notre Dame, "Amazon had the data stored securely, but nobody could access it for several hours."
The specialist compared the situation to a "temporary amnesia" on the internet. The DNS system (responsible for translating site names into IP addresses) unexpectedly crashed, preventing access to key services.
The company reported that it managed to restore connectivity within a few hours and issued technical recommendations for its clients.
Un fallo en el DNS dejó sin conexión a millones de usuarios
Which services were affected by the AWS outage
The incident caused massive disruptions in e-commerce, messaging, education, and entertainment platforms. Among the most affected services were Amazon, Snapchat, Zoom, Duolingo, Roblox, Fortnite, Canva, and artificial intelligence tools such as ChatGPT and Perplexity.
The failures ranged from intermittent access to total outages in services like Alexa and Prime Video. On social networks, thousands of users reported problems in real time, generating a wave of complaints on forums such as Reddit and X.
Qué servicios se vieron afectados por la caída de AWS
The outage also impacted critical sectors, affecting digital banking, online payment processes, and airport operations.
