This decision is part of a broader policy of resource optimization by the company
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The flag carrier airline will close 17 of its 21 commercial offices in various cities across the country as part of a cost-cutting and internal reorganization strategy. The measure is taken after the company recorded its first positive economic result since its nationalization.
According to sources from Aerolíneas Argentinas confirmed to Perfil, some of these offices have already ceased their activities and others will do so during this week. The branches in Tucumán and Mar del Plata will cease operations on May 30.
Structural changes in the customer service model
The closure of physical offices responds to new consumption habits, where the digital channel has become dominant.
"In-person sales represent just 1% of the total tickets issued," the company noted.
The offices that will close their doors before the end of April are located in Ushuaia, El Calafate, San Juan, Jujuy, Rosario, Comodoro Rivadavia, Posadas, Salta, Neuquén, Bahía Blanca, Bariloche, Trelew, Formosa, Santa Fe, Río Gallegos, Río Grande, and Corrientes.
Más motosierra: Aerolíneas Argentinas cierra oficinas para mantener el superávit
During the pandemic, the Puerto Iguazú office was already closed, which never resumed its operation. With this new measure, only the commercial offices in Córdoba and Mendoza will remain operational.
Staff reduction and operational improvements
This decision is part of a broader policy of resource optimization. Aerolíneas Argentinas reduced its workforce by 15%, reaching the lowest level of staff in 14 years and the lowest employee/aircraft ratio since its founding.
"The staff from the closed offices will be reassigned to local airports to strengthen operational positions," the company explained.
Financial surplus for the first time since nationalization
Más motosierra: Aerolíneas Argentinas cierra oficinas para mantener el superávit
Aerolíneas Argentinas closed the 2024 fiscal year with a surplus of $156,323.9 million, according to data from the National Budget Office. It is the first positive balance since the company returned to state control.
An operating profit (EBIT) of $20.7 million was also recorded, a key indicator for evaluating real performance in the aviation sector.
Regarding overall economic performance, capital resources amounted to $237,460.3 million, with a nominal year-on-year increase of 746.8%. Meanwhile, capital expenditures were $104,665.4 million, generating a net positive financial balance of the same value.
More than 18 million tickets sold in 2024
The good financial result was accompanied by a sales record: 18,391,301 tickets issued. Of that total, 10,161,301 correplied to domestic flights. Additionally, there were:
1,770,029 passengers on regional flights
392,809 to Europe
388,021 to Interamerica destinations
325,200 to the United States
58,387 unassigned
5,295,554 corresponding to cargo transport
The company assured that it will continue to prioritize digital service through its website, which currently constitutes its main direct sales channel.
