Drivers report a 20% surcharge per trip and warn that the system causes delays and insecurity
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Remiseros from Córdoba gathered in front of Rapisur to report a 20% surcharge applied without legal backing. They point out that the company charges as if it were a digital application despite operating under a traditional ordinance that doesn't contemplate these practices. The conflict exposes regulatory failures that increase the cost of the service and generate ongoing tensions between drivers and passengers.
The workers explain that users pay higher amounts than those set by the official rate sheet and that these differences trigger daily disputes. They indicate that the additional charges were not previously disclosed and that they affect trust in a system that depends on clear and transparent rates. They maintain that the problem recurs at different times and directly impacts safety during each nighttime trip.
Additionally, the remiseros detail that payment confirmation takes up to a minute and a half and leaves them exposed in areas where insecurity is frequent. They state that these forced pauses interrupt the journey and reduce their ability to maneuver in the face of potential risks on public roads. The complaints highlight how the imposed mechanisms add bureaucracy without offering real improvements to the service.
La empresa cobra como si fuera una aplicación digital pese a operar bajo una ordenanza tradicional que no contempla estas prácticas.
Contradictions in the sector and cross-claims
Ruth Rodríguez, a group representative, met with the Ministry of Labor and received confirmation that the surcharges are not permitted by regulations. The authorities indicated that any contractual change must be formalized through annexes signed by both parties. The agency emphasized that Rapisur can't replicate the model of the applications without meeting the requirements demanded of that type of platform.
The situation affects about two hundred and fifty remiseros who consider it unfair that the company applies a hybrid format without municipal authorization. However, the claim contrasts with previous requests from the same sector that demanded more regulations for Uber and other apps that compete with lower costs. The contradiction shows that bureaucratic obstacles raise prices and harm both remiseros and users.
The workers insist that they will continue with complaints and signature collection until Rapisur reverses the implemented system. They state that the objective is to organize operations and eliminate charges that are not supported by current law. The resolution will depend on municipal reports and the commitment to move toward a less rigid and clearer scheme for all parties.
Los trabajadores explican que los usuarios pagan valores más altos que los fijados por la planilla oficial y que estas diferencias detonan discusiones diarias.
